Hello

Meet

Butler

Meet

An AI Platform for Hotels. Transform Guest Experiences & reduce Operating Costs.

Meet your New Front Desk

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MEET BUTLER AI

Why Hotels Choose Butler

HOTEL MANAGEMENT

Butler immediately reduces operational costs, works 24/7, and costs a fraction of a FTE. Never have to worry about staff turnover, training or overtime again.

Automate Guest Support Functions

Reduced Operating Costs

Analytics for Revenue Growth

Butler frees up staff to focus on guest interaction. Automate repetitive inquiries, food orders, intelligent upselling, room bookings or extensions.

Reduce Staff Workload

Free up Time for Guests

Faster Task Completion

Butler enhances Guest Experiences. No more waiting on hold, pre-recorded messages or language struggles.

Multilingual Support

24/7 Accessibility

Intelligent Recommendations

AGENTS

Delight Guests with Butler Agents

RESERVATION
AGENT

Natively Integrates with CRM

Inbound calls can easily be managed by AI, converting calls to room bookings. AI syncs with the CRM to clearly communicate availability & pricing.

Reduced Staff Workload

Free up staff with Smart Room Bookings, allowing on-premise staff to focus on guest interactions and eliminating the need for off-shore call centres or dedicated reservation teams.

ROOM SERVICE AGENT

Personalized Guest Experiences

Let the AI take in-room dining orders, custom-trained on your Menu to provide dish suggestions, dietary recommendations, and macro specifications, all whilst handling payment preferences.

Intelligent Recommendations & Upselling

Agent learns guest preferences & incrementally improves internal knowledge base to provide guests relevant recommendations, upselling services unique to your property.

CUSTOMER SERVICE AGENT

Automate Inquiries

80% of Guest Inquiries are the same. Delight Guests with a friendly AI Operator that answers every call, responding intelligently in customers' preferred languages, and executing requests instantly.

24/7 Support

Agent analyzes and routes calls to relevant departments where staff / managerial action is required, and can be custom-trained to provide recommendations specific to to your property.

Enterprise & Analytics

Built for Enterprise Teams.

An enterprise grade product built to support properties of all sizes.
An AI-voice operator built to enhance guest satisfaction.
Easy to integrate and operate with the highest grade security to protect customer data.

Easily integrates with your hotel PMS, PBX & Phone systems to plug seamlessly into your hotel. No downtime, no disruptions.

24/7, never drops a call, forgets or takes a day off.

Get real time analytics related to agent performance. Reports include Pro-active insights, opportunities to increase revenue and manage busy periods.

Meets the highest security standards to protect guest information.

How It Works

ONBOARD

01

Get in touch with the team for a Demo, and we'll take your Property's unique needs to recommend Agents for you to Select - Operator, In-Room Dining & Reservations, you choose.

Demo of Butler AI Agents

Requirement Assessment

Agent Selection

INTEGRATE

02

We'll setup & configure your chosen Agent(s) on your Property, and integrate with your PMS / PBS Systems to get you up & running with minimal disruptions.

Agent Configuration & Training

PMS & PBX Integration

Real-Time Reporting Setup

GO LIVE

03

Enhanced guest experiences, with real-time analysis driving iterative improvement of Agent performance & overall impact on property operations & top-line metrics.

Analytics & Iterative Feedback

Agent Monitoring & Guest Sentiment

Call Assessment & Revenue Analysis

Get a Butler Demo today

We have started rolling out pilots, enter your property information below and a member of the team will be in touch.

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FAQs

What can Butler AI do?

As much or as little as you want.

Tell Guests about the lobby happy hour every day at 6pm? Easy.
Book restaurant & spa reservations? Sure.
Manage late checkouts or extend the room? Simple.

How long does it take to implement Butler?

Integrations can range based on the systems you use. But can be as little as a couple of days.

Will Butler disrupt my current operations?

No, rather, Butler will simply enhance them.

How much does it cost to implement Butler?

It depends on your requirements, but Butler is significantly cheaper than a FTE human employee.

Does Butler provide any tech support?

Yes, continual support for Butler AI is included with any agent installation.

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